Frequently Asked Questions
Everything you need to know about your glow.
What is the INNBEAUTY PROJECT standard for clean beauty?
We believe in clean, effective, and affordable skincare. All our products are vegan, cruelty-free, and formulated without 1,000+ questionable ingredients including parabens, sulfates, and synthetic fragrances.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number. Standard shipping usually takes 3-7 business days.
What is your return policy?
We want you to love your skin. If you are not completely satisfied with your purchase, you can return your products within 30 days of delivery for a full refund, minus shipping costs.
Are your products safe for sensitive skin?
Yes, our products are dermatologist-tested and designed to be effective yet gentle. However, we always recommend performing a patch test on a small area of skin before incorporating a new product into your routine.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to bring INNBEAUTY PROJECT to more countries in the near future.
How can I track my package?
Once your order has left our warehouse, you will receive an email with a link to your tracking information. You can also log into your account on our website to view your order history and status.